What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please cancel my paid subscription

    Asked by Martti Pajunen  on March 08, 2017 at 11:01 AM
  • Profile Image
    JotForm Support

    Answered by AIDAN on March 08, 2017 at 12:12 PM

    Hi Martti, thank you for contacting us.

    I have checked for an account associated with your email, and I found a guest account in the Free status. Could you please provide us with the account username or email, that you have a paid subscription in?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by Martti Pajunen  on March 09, 2017 at 10:35 AM
    Order Number: 78648384
    Account ID: 50305200
    Subscription ID: 28153854
    [image: photo]
    *Martti Pajunen*
    Licensed Wedding Officiant, Regional Director
    Kettle Creek Weddings - South Central Ontario
    *C* 519.404.0789 E martti@kettlecreekweddings.com W
    marttipajunenofficiant.com



    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 09, 2017 at 06:33 PM

    I've canceled the subscription as per your request. Thank you for choosing Jotform!