Why my forms are not disabling on date?

  • Profile Image
    utcice
    Asked on March 08, 2017 at 11:45 AM

    My forms are no longer disabling.   I set the correct date and time on this form but im still able to pull view it on line.    I need to make sure that once the disable time and date has passed the customer wont be able to view the form.  PLEASE HELP.

  • Profile Image
    Nik_C
    Answered on March 08, 2017 at 12:56 PM

    I checked your form and I found out that it is disabled: 

    Since the Status is disabled:

    If you set Disable on Date:

    The form will be disabled on a specified date.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image
    utcice
    Answered on March 08, 2017 at 02:18 PM

    Did you disable the form?  Because I set the form to disable today at 9am and it was not disabled at 9:02am when I checked.   This started to happen to my other forms ever since the 4.0 version came out.    Please verify.

  • Profile Image
    Nik_C
    Answered on March 08, 2017 at 04:07 PM

    No, I didn't do any changes in your form. So if you set to disable on date, that must happened. 

    If you have any additional questions please let us know.

    Thank you!