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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are not disabling on date?

    Asked by utcice on March 08, 2017 at 11:45 AM

    My forms are no longer disabling.   I set the correct date and time on this form but im still able to pull view it on line.    I need to make sure that once the disable time and date has passed the customer wont be able to view the form.  PLEASE HELP.

    Page URL:
    https://form.jotformpro.com/70664713854967

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 08, 2017 at 12:56 PM

    I checked your form and I found out that it is disabled: 

    Since the Status is disabled:

    If you set Disable on Date:

    The form will be disabled on a specified date.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image

    Answered by utcice on March 08, 2017 at 02:18 PM

    Did you disable the form?  Because I set the form to disable today at 9am and it was not disabled at 9:02am when I checked.   This started to happen to my other forms ever since the 4.0 version came out.    Please verify.

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 08, 2017 at 04:07 PM

    No, I didn't do any changes in your form. So if you set to disable on date, that must happened. 

    If you have any additional questions please let us know.

    Thank you!