What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there currently a problem with the website? I can't access my forms. Log in screen does not come up - see attached screen shot

    Asked by Mike Pease  on March 08, 2017 at 04:17 PM

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    JotForm Support

    Answered by jonathan on March 08, 2017 at 06:31 PM

    Our website is up and available as of this checking. I review the username Mpeasemn associated to the email you used on this thread and I see the account is Active and forms are available. The account is in good standing at this time.

    Can you please retry login again using the username. Login here https://www.jotform.com/login

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    We were not able to see the screenshot image you shared. It seems you have not uploaded it successfully. Retry again when you respond to this thread.