What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Starter free account Paypal submission limitation

    Asked by johnramirezdesign on March 08, 2017 at 05:11 PM


    While reading the differences between pricing levels I see that the Starter Free Account can receive 100 submissions per month but does that mean it can also receive up to 100 paypal payments per month?  And are these calendar months or a month from when the form is published?  We want to use this form system for car show registration for a non-profit event.  All proceeds go to the Pavorelo House in Fresno CA which is a homeless shelter.  If we are limited to less than 100 paypal submissions this form solution won't work for us.  Let me know.

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    JotForm Support

    Answered by Mike on March 08, 2017 at 07:14 PM

    Our free plain is limited to 10 payment submissions per month. We reset the limit on the first of each month (the next reset day is April 1st).

    We offer a 50% discount for non-profit users, the application form can be found on the following page.


    With a $9.50/month Bronze non-profit plan you will be able to receive up to 1,000 payment submissions per month.

    If you need any further assistance, please let us know.