What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have problems seeing my changes on forms

    Asked by daliadavetiye on June 20, 2012 at 10:18 PM

    When I make a change on my forms, I can not see it on my website. Preview looks fine but not the website. I refreshed the page; nothing changed.


    Page URL:

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    Answered by jeanettebmz on June 20, 2012 at 10:32 PM


    Please change


    with :


    Let us know if you still need assistance



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    Answered by daliadavetiye on June 21, 2012 at 12:38 AM


    I could not make any changes where I embed the form. Where should I make this change ?





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    JotForm Support

    Answered by idarktech on June 21, 2012 at 12:50 AM


    Just modify your existing embed codes, simply change 'form' to 'www'. Example, I can you that you have used:

    <script type="text/javascript" src="//form.jotform.us/jsform/21578873096164"></script>

    Simply change 'form', the result should be this:

    <script type="text/javascript" src="//www.jotform.us/jsform/21578873096164"></script>

    Let me know if you have further questions. Thank you!