What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems you have customized the Thank You message of the form via it source code. It could be causing the issue on mobile view.
What I suggest you do first is to reset the Thank you message to the default template. And then just add the field names you need into it. Do not alter the the page using the source code to avoid breaking the template.
Let us know if you need further assistance.
Hi. I did what you suggested. I reset to the Thank you default message and then added the field names, but it seems still not to be adjusted to the mobile version.
I figured the issue is due to the fixed table width provided by you in the Thank you template
Change the table width to around 90% and remove the ed width all together or change or change it to 55% and 45% respectively
Yuu can adjust the %size as per your requirement