Hide empty fields are not working in submission emails.

  • onepunch217
    Asked on March 8, 2017 at 11:01 PM

    can't get this to work not sure what I'm doing wrong. https://form.jotform.com/52165125268151

  • Ashwin JotForm Support
    Replied on March 9, 2017 at 1:35 AM

    Hello,

    I did check your form and found that you have several "Spinner" field for which you have set the "Default Value" as "o. Please check the screenshot below:

    Hide empty fields are not working in submission emails Screenshot 20

     

    Since you have set the default value in the Spinner fileds, that make the field not empty and being displayed in the notification emails.

    I would suggest you to please disable "Default Value" of all your spinner fields and that should solve your problem.

    Thank you!

  • onepunch217
    Replied on March 9, 2017 at 4:46 PM
    Thanks guys. worked .
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