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    Hide empty fields are not working in submission emails.

    Asked by onepunch217 on March 08, 2017 at 11:01 PM

    can't get this to work not sure what I'm doing wrong. https://form.jotform.com/52165125268151



    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    JotForm Support

    Answered by ashwin_d on March 09, 2017 at 01:35 AM

    Hello,

    I did check your form and found that you have several "Spinner" field for which you have set the "Default Value" as "o. Please check the screenshot below:

     

    Since you have set the default value in the Spinner fileds, that make the field not empty and being displayed in the notification emails.

    I would suggest you to please disable "Default Value" of all your spinner fields and that should solve your problem.

    Thank you!

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    Answered by onepunch217 on March 09, 2017 at 04:46 PM
    Thanks guys. worked .
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