What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile View: Fields are too wide

    Asked by buymorefans on March 09, 2017 at 03:23 AM

     

     

    Not sure what happened but I haven't touched these forms in a long time and today they look all wrong?

     

    Name field: too wide

    Email field: too wide

    Submit button: too wide

     

     

    https://buymorefans.com.au/sale

     

    https://buymorefans.com.au/sale-twitter

    Page URL:
    https://buymorefans.com.au/sale

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 09, 2017 at 04:12 AM

    I checked the form on your site. Here's is what it shows on my end.

     

    If the fields and the submit button are still too wide, you can decrease their width from the Advance Designer.

    Let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by glr53 on March 09, 2017 at 04:24 AM

    Hi,

    I've the same problem with mines.

    url : https://les6heures.jimdo.com/accueil-2017/inscriptions/formule-chrono/

    but looking at https://buymorefans.com.au/sale I confirm that fields are too wide

  • Profile Image
    JotForm Support

    Answered by liyam on March 09, 2017 at 08:32 AM

    Hello glr53,

    I have moved your question on to another thread since your concern may need an explicit solution only applicable to your form. We'll respond to your inquiry in a while.

    Thanks for your understanding.

  • Profile Image

    Answered by buymorefans on March 10, 2017 at 02:46 AM
    Hi,
    All my forms changed on all my sites, I spend hundreds of hours doing these
    in the past 2 years, like all the fields are stretched 100% and too wide,
    or overlapping with the images.
    What is going on? I didn't touch anything, ALL my forms changed? This is
    going to make me lose $200-$300 per day until it's fixed please reply as
    soons as possible I need this fiexed today thanks,
    I saw other Jotform users having the same problems in today as well in the
    support threads.
    Mike Taylor
    Customer Support
    Buy More Fans
    buymorefans.com

    Facebook Likes
    Instagram Followers
    Instagram Likes for photos (Automatic)

    Twitter Followers
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 10, 2017 at 04:10 AM

    Sorry for the inconvenience.

    It seems we have an issue with the forms displaying mobile version on the websites due to the width of the section where the form is embedded. We have reported the issue to our backend team for further checking. We'll inform you in this thread if there are any updates.

    Regards.

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 12, 2017 at 09:10 AM

    Hi there,

    As per checking now in mobile view, the fields fit on the screen which seems normal since the form is being mobile-responsive. Please see screenshot below.

     

    Can you please give us a screenshot from your end if the issue still persists?

  • Profile Image

    Answered by buymorefans on March 12, 2017 at 11:46 PM
    Hi,
    ...