Why my form submissions aren't showing?

  • Profile Image
    Asked on March 09, 2017 at 07:49 AM


    My form submissions aren't showing up: https://eu.jotform.com/submissions/70601755224349

    Username: UCLInstituteofEducation

    Someone had moved the submissions from the form into my account because I had forgotten to create an account when I set up the form.



  • Profile Image
    Answered on March 09, 2017 at 10:54 AM

    Hello Hannah,

    I checked the submissions and I see that they are not showing. Could you please tell us more about what happened with those submissions, I don't see any Notifier created so I couldn't check the submissions. And you said that those submissions were moved? Are they moved from some other account?

    If you can please give us more information so we can investigate further.

    We'll wait for your response.

    Thank you!