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    I cannot access my account

    Asked by Isabelle Marlely  on March 09, 2017 at 11:51 AM


    I can't access to my forms anymore.

    It seems that it's locked now probably because I've tried to many times.

    Also I remember that I had to replace my email because it was bounced back. So I don't know which email address I used. 



    one of them should work. Please help me ASAP.


    Thanks a lot


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    JotForm Support

    Answered by Aury on March 09, 2017 at 08:25 PM

    Dear Isabelle,

    The account where the above indicated form is built is username IsabelleMarelly, the account is associated with email adress isa*****@google.com, you may go ahead to log in using either the username or the email in combination with password.

    I hope this information helps.

    Best Regards.