- DougAsked on March 09, 2017 at 02:57 PM
- CharlieAnswered on March 10, 2017 at 02:35 AM
Your account username portalrvresort is suspended because one of your forms titled "Reservation Form - Park City Rv Resort/Campground" is collecting sensitive information like credit card details using plain text boxes.
Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.
If you wish to ask payments from your users, you need to use the available payment integrations that we have, an example is PayPal, Authorize.net, Stripe, and the likes. You can learn more about them in this guide: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm.
We do not allow sensitive information on our servers which is why 3rd party payment processors handle the payment details.