What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what happen when I hit my monthly limit?

    Asked by jdnelson8 on June 21, 2012 at 03:03 PM

    if I go over my 100MB limit, are forms disabled?  I'd like to create a rule that displays a "please come back next month" page (customized) until the limit is refreshed.

    Page URL:

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    Answered by falkirks on June 21, 2012 at 03:26 PM

    I don't think you can cuztomize jotform error pages like "this user has run  out of space" "this form has reached its submission limit" "this form is disabled by the user"

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    Answered by falkirks on June 21, 2012 at 03:29 PM

    You could change the file upload to html text right before you ran out of space sayings something like we are almost out of space try again next month. Then you could put the field back next month.

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    JotForm Support

    Answered by NeilVicente on June 21, 2012 at 03:31 PM


    falkirks is correct. There is no way to customize such error messages.

    Also, the 100MB limitation is of storage space, and not total bandwidth consumed for uploads. If you delete files regularly (by deleting the submissions) and your account never reaches this limit, you should still enjoy up to 100 submissions, regardless of the total bandwidth consumed by your forms.