What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a minimum amount JotForm will take for a credit card charge?

    Asked by SpectrumHM on March 10, 2017 at 08:23 AM

    Hello:

     

    I have several credit card charges for a customer from $100K to $300K each.  Do I need to break them down into smaller amounts or does JotForm accept that high of an amount.

     

    Thank you.

     

    Maria

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 10, 2017 at 11:53 AM

    JotForm will not limit  the amount you can charge to your customers, you're able to set up products for the price you need. I think it will depend on the payment gateway you will use, for example, they could not allow transactions over 1K, but this will need to be checked with your payment gateway. 

    As an example, I've tried with out Stripe integration on sandbox mode and it allowed me to process such transaction: 

    If you have any question, let us know.