- Sharon DietrichAsked on March 10, 2017 at 08:50 AM
We used the "File Upload" feature and then after the submission we deleted the entry from the database and yet we can still access the document in the uploads section.
- JotForm SupportdavidAnswered on March 10, 2017 at 12:34 PM
File uploads should be removed when the submission is deleted. Currently, your forms are not showing any uploaded files. Do you happen to have a link to the file that is still available? Let us know the URL and we will be happy to have a look.
- sdietrichAnswered on March 10, 2017 at 01:46 PMThank you, we were able to figure out how to permanently delete the files.
Sharon R Dietrich
Web Project Specialist
Division of Advancement
2801 W. Bancroft St.
Toledo, Ohio 43606-3390
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