Payment form

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    dstocco
    Asked on June 21, 2012 at 04:29 PM

    I have created a form to take the customer to a paypal window to finish their payment. They are being charged sales tax. Do you know where this is coming from and how I take it off?

    Thank you.

    Debbi

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    Mike_T
    Answered on June 21, 2012 at 06:17 PM

    Thank you for contacting us.

    We do not have any Tax settings on our side. This is probably coming from your PayPal account settings. Can you please take a look into Shipping and Tax settings under your PayPal account? You may also contact PayPal Support to check this out.

    If you need any further assistance, please let us know.

  • Profile Image
    dstocco
    Answered on June 21, 2012 at 06:30 PM
    Thank you. That's what I thought and I did check. I'll check again.
    Sent from my iPhone
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    Mike_T
    Answered on June 21, 2012 at 06:31 PM

    You are quite welcome Debbi. Thank you for using our services.