- dstoccoAsked on June 21, 2012 at 04:29 PM
I have created a form to take the customer to a paypal window to finish their payment. They are being charged sales tax. Do you know where this is coming from and how I take it off?
- JotForm SupportMike_TAnswered on June 21, 2012 at 06:17 PM
Thank you for contacting us.
We do not have any Tax settings on our side. This is probably coming from your PayPal account settings. Can you please take a look into Shipping and Tax settings under your PayPal account? You may also contact PayPal Support to check this out.
If you need any further assistance, please let us know.
- dstoccoAnswered on June 21, 2012 at 06:30 PMThank you. That's what I thought and I did check. I'll check again.
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- JotForm SupportMike_TAnswered on June 21, 2012 at 06:31 PM
You are quite welcome Debbi. Thank you for using our services.