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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How do I make the section collapse work. I have tried everything in the instructions

    Asked by lenzsman on March 10, 2017 at 06:04 PM

    I have an employment form and I want a section to appear if the respondent chooses, part time or either. . No matter how I configure it it never works unless in the preview mode I physically click the down arrow on the collapse bar. Of course I want to may the section that is hidden show automatically. What am I doing wrong

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    JotForm Support

    Answered by John_Benson on March 11, 2017 at 04:53 AM


    I've cloned your form. I've added a condition and edited the properties of the Collapse field. Here's the demo form: https://form.jotformpro.com/70692275260962

    In the Collapse field properties, I have selected the Visible in the Section Visibility. After that, I have made the Button Visibility to Hidden

    Here's the screenshot of the Conditions I added to the cloned form:

    If the user choose any of the following Part time or Either, the Collapse field will be shown.

    Here's a guide if you want to clone the demo form: How-to-Clone-an-Existing-Form-from-a-URL


    If you have questions, please let us know. 

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    Answered by lenzsman on March 11, 2017 at 03:21 PM

    Awesome. Thanks so much.  I see what I need to do now. Thanks for your prompt help.