What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I accidentally bought an annual membership.

    Asked by hayigidim on March 11, 2017 at 06:04 AM


    I want to buy Silver montly upgrade. I accidentally bought an annual membership.

    I want to stop this purchase and change it monthly.


    Can you help me?


    Best Regards,


    Hüseyin Ahmet Yiğidim

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    JotForm Support

    Answered by Aury on March 11, 2017 at 04:16 PM


    This issue is solved already in an email I answered earlier today.