Remove Facebook Tab?

  • badgersurfer
    Asked on March 12, 2017 at 7:35 AM

    Hello, I posted a Jotform Tab which has gone into my Facebook Contacts Us page. I wish to remove it but cannot. I read a post in your community saying go to the page Settings and then select the "Apps" link n the left Menu. I have not got an "Apps" showing in my Page Settings menu so am stuck. Can you help please?

    Jotform Thread 1089295 Screenshot
  • liyam
    Replied on March 12, 2017 at 9:57 AM

    Hello badgersurfer,

    That is quite strange. Can you check via direct URL if you will be able to go to the apps page even if without the link?

    https://www.facebook.com/your-fbpage-12345665343453/settings/?tab=apps

    Add the text in bold after the /settings/ path and let us know what happens.

     

    Thanks.

  • landecheinsurance
    Replied on March 21, 2017 at 1:41 PM

    I also don't have apps on my list. I tried what you said and it didn't do anything.

  • Kevin Support Team Lead
    Replied on March 21, 2017 at 4:42 PM

    You may try going to your page settings and clicking on the edit page option:

    Remove Facebook Tab? Image 1 Screenshot 40

    Scrolling down will get you into your page's tabs, there you should find the form's tab, click on the settings button: 

    Remove Facebook Tab? Image 2 Screenshot 51

    Once you click on the button you will be able to edit your tab: 

    Remove Facebook Tab? Image 3 Screenshot 62

    Hope this helps.