What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I get rid of the title?

    Asked by wraine13 on June 22, 2012 at 09:10 AM

    I have deleted the title from the form, but it still shows up on my website. It doesn't show up when I preview, but it shows up on my live site.

    Here is the link to it so you can see what I am talking about.



    I want the text below gone.

    Click to edit this text...
    Please fill out this form and we will get in touch with you shortly.
    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on June 22, 2012 at 10:47 AM

    Actually, everything looks fine on my end but I think I know why. Change the URL of the form code in your page from http://form.jotform.us/jsform/21734012856147 to http://www.jotform.us/jsform/21734012856147 and let us know if that helps. Forms distributed via URLs starting with http://form... are distributed via a CDN and some of the edge location servers are not clearing their cache as they should. The one closest to your location may well be having this issue.