What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I add a password to my form?

    Asked by jaque123 on March 14, 2017 at 04:56 AM
  • Profile Image
    JotForm Support

    Answered by John_Benson on March 14, 2017 at 05:40 AM

    We don't allow asking for Password in any form. We also have anti-phishing filter tool that will automatically suspend your account if it detects any phishing field such as password, credit card or login information. Please read our terms of use to avoid getting your account in risk to get suspended. 

    If you have questions, please contact us again. Thank you.

  • Profile Image

    Answered by jaque123 on March 14, 2017 at 05:48 AM

    I mean setting up a password on my form in order that only users with the password are able to complete the form.

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 14, 2017 at 06:26 AM

    Unfortunately, there's no exemption. You will still get suspended by using the word "Password". However, you can use other words like "Random word" or "Use the word given to you by the company". 

    I have created a demo form asking for a random word and it will show the fields if the random word is correct. Here's the demo form link: https://form.jotformpro.com/70722979974979

    The Random word is jaque123.

    Here's the guide how to hide or show multiple fields with condition: https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once

    If you need further assistance or have questions, please contact us again. Thank you.

  • Profile Image

    Answered by jaque123 on March 14, 2017 at 06:34 AM

    Thanks for that! But there is o a setting itself to do this? Can I suggest the feauture

  • Profile Image
    JotForm Support

    Answered by Welvin on March 14, 2017 at 08:10 AM

    A specific or standalone feature, nothing. The conditional logic is our current feature that would allow you to password protect a form. I think the output is the same, if ever we have this feature. You may consider adopting the conditional logic method, it should work.