What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email confirmation?

    Asked by Graphikhaus on April 27, 2010 at 09:21 PM
    Is there a way to confirm the email entered by form users by having them enter it twice?

    Thank you for a great product.

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    JotForm Founder

    Answered by aytekin on April 28, 2010 at 03:18 AM
    No, there is no such validation method. However, you can check if the email address entered is in email format. Select the question, click on "Validation" on the toolbar and select "Email".
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    Answered by thassell on August 02, 2011 at 06:02 PM

    I just wanted to provide my input requesting this feature.. not being able to make sure the email addresses entered was a correct address  is severly hurting us.

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    JotForm Support

    Answered by NeilVicente on August 02, 2011 at 06:25 PM


    We understand how important this feature is to your business. Unfortunately, it is not available yet, although it was already added to our developer's to-do list.

    In the meantime, you may try adding another email address field in your form, disguising it as an email confirmation field. Although it won't function in the same way as a real 'confirm email' field, it will definitely raise the chances of you receiving correct emails.

    Please click on the link below to view the thread related to the request ticket submitted for this feature. Thanks!

    Confirm Email Address Feature Suggestion


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    JotForm Support

    Answered by abajan on March 01, 2012 at 09:30 PM

    @Graphikhaus and thassell

    You'll be pleased to know that there's now an option available in the form builder to add a "Confirm Email" field. Please see emrew86's post here (the same link provided by Neil).