What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This happens when you're asking for information that goes against our Term of Use; however, this is not the case on your account, I've reviewed it and found that you're requesting payment info under a payment integration and you're not asking for info such as username, password or other sensitive data.
I've reactivated your account now, please check and let us know if you have any question.