I am trying to log in and it says my account is Auto suspended. what does that mean

  • Janelle Johnson
    Asked on March 14, 2017 at 10:11 AM
    Jotform Thread 1091034 Screenshot
  • Kevin Support Team Lead
    Replied on March 14, 2017 at 11:34 AM

    This happens when you're asking for information that goes against our Term of Use; however, this is not the case on your account, I've reviewed it and found that you're requesting payment info under a payment integration and you're not asking for info such as username, password or other sensitive data. 

    I've reactivated your account now, please check and let us know  if you have any question.