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quickscribeAsked on March 14, 2017 at 12:06 PM
Hi.
Upgraded account to Bronze package via Paypal. However this change has not been effected. Please advise ASAP!!
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David JotForm SupportReplied on March 14, 2017 at 1:45 PM
It looks like the cancellation notice sent by your previous subscription that was cancelled caused your account to be downgraded. I applied your new subscription back to the account and it should now show correctly as Bronze.