- quickscribeAsked on March 14, 2017 at 12:06 PM
Upgraded account to Bronze package via Paypal. However this change has not been effected. Please advise ASAP!!
- JotForm SupportdavidAnswered on March 14, 2017 at 01:45 PM
It looks like the cancellation notice sent by your previous subscription that was cancelled caused your account to be downgraded. I applied your new subscription back to the account and it should now show correctly as Bronze.