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dgrid12Asked on March 14, 2017 at 1:12 PM
Hi,
I'm trying to pay to upgrade to Storage and it is not working. I have updated the credit card details so there shouldn't be an issue relating to this.
Thanks,
Ben
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David JotForm SupportReplied on March 14, 2017 at 2:20 PM
Since you have an active Bronze subscription, our system will not allow you to create a Storage subscription in addition to it.
If you wanted a Storage subscription rather that the Bronze subscription, we can cancel and refund the Bronze subscription for you. You could then upgrade to the Storage subscription.