What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my Plan ?

    Asked by Tony williams on June 22, 2012 at 03:31 PM
  • Profile Image

    Answered by pinoytech on June 22, 2012 at 03:41 PM

    Hi,

    If you are using Paypal for paying your subscription, please follow this simple steps:

    1. Log into your Paypal account

    2. Find the latest payment you made to us

    3. Click on your suscription number

    4. Click on "Cancel Subscription" button.

    And if you are using Plimus for paying your subscription, please follow this simple steps:

    1. Find you Plimus username in the email that was sent to you when you first paid for your subscription.

    2. Reset your Plimus password by entering your email and Plimus username in this page: https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    3. Log in to Plimus to cancel your subscription.

    Thank you for using JotForm!