What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are not found?

    Asked by VALDIVIO on March 14, 2017 at 03:25 PM

    Parou de funcionar de repente. Conta gratuita.

    https://form.jotformz.com/70723838050656

    Mensagem: Form not found

    This form is disabled.



    This is a re-post of a comment on Increase Your Productivity with the JotForm Mac App

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 04:45 PM

    I have checked your account and found two forms that were flagged as phishing, upon reviewing them I can see you're asking for username and password: 

    http://www.jotformz.com/form/70724997417670 

    http://www.jotformz.com/form/70725620104647 

    Please, do note  that asking for this info goes against our terms, no matter if you're asking for it in order to create an account, it's not allowed at all. 

    You can also check our terms in order to know what to avoid to ask on your forms and prevent to be suspended: http://www.jotform.com/terms/ 

    In order to reactivate your account I've removed those fields from your form, please check and let us know if you have any question.