What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not able to login as my account got suspended

    Asked by Cajetan  on March 15, 2017 at 08:13 AM

    Hi,

     

    I am not able to login, it says the account is SUSPENDED. Can you please check and respond at the earliest.

     

    Page URL:
    https://www.mysocietybilling.com/

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 15, 2017 at 10:16 AM

    Hi Cajetan, thank you for contacting us.

    Upon inspection, I found that your account was suspended because you are collecting sensitive banking information, which violates our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.