What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does a PDF download take?

    Asked by Jenni Peters on March 15, 2017 at 11:36 AM

    I have not received a confirmation email and it's been about 30-45 minutes.

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    JotForm Support

    Answered by david on March 15, 2017 at 02:07 PM

    Since the forms are in a different account and shared with yours, the email was sent to the default address associated with that account.  The download link was sent to le**.co**@ts**.org