What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by AssociationOfDesignEducation on March 15, 2017 at 11:38 AM

    I want to downgrade to the free jotform subscription as I only need the $19/mo session a month or two a year. When I try to do it, I have to hit cancel my subscription. I don't want to cancel, I just want to downgrade.

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    JotForm Support Manager

    Answered by Jeanette on March 15, 2017 at 01:55 PM

    I have canceled the paid subscription. Your account will be downgraded (back to free) on March 29/2017