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    Asked on March 15, 2017 at 11:38 AM

    I want to downgrade to the free jotform subscription as I only need the $19/mo session a month or two a year. When I try to do it, I have to hit cancel my subscription. I don't want to cancel, I just want to downgrade.

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    Answered on March 15, 2017 at 01:55 PM

    I have canceled the paid subscription. Your account will be downgraded (back to free) on March 29/2017