What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are disabled?

    Asked by LuisMarcelino on March 15, 2017 at 01:39 PM

    Please help me too! We are hiring and my form has been disabled so my paid job ad is now going to a disabled form! Here is the form: https://form.jotform.us/70688090070153

     

    Our New Client Account access form has been disabled too: https://form.jotform.us/70727887476171

    We were about to upgrade but will this always be a problem??

    Thanks.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 15, 2017 at 01:43 PM

    Hello LuisMarcelino,

    I did check your account and did not find any issue with that. Your account is already active and your forms are online. I was able to submit your form successfully.

    It seems one of my colleague have already taken care of your account. I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!