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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form I am trying to send out says it is disabled when my clients try to submit their information.

    Asked by SSAC on March 15, 2017 at 05:02 PM

    The form I am trying to send out says it is disabled when my clients try to submit their information.

    Page URL:
    https://form.jotform.me/21864382898470

    Screenshot
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    JotForm Support

    Answered by Ian on March 15, 2017 at 09:17 PM

    I could replicate the issue at my end. i am forwarding the issue to our Backend team so they can look into it and update you.

     

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    JotForm Support

    Answered by Scott on March 16, 2017 at 11:45 AM

    Hey SSAC,

    Your form should be working fine now. Sorry for the inconvenience that was caused.

    Let us know if you ever need anything else,

    Cheers!

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    Answered by SSAC on March 16, 2017 at 12:46 PM
    What was the problem? How many survey responses did I lose due to this problem?
    ...
  • Profile Image

    Answered by SSAC on March 16, 2017 at 02:46 PM
    thank you!
    ...
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    JotForm Support

    Answered by Ian on March 16, 2017 at 04:29 PM

    I had sent a message to the developer to get back to you for your concern.