Termination form being sent to more than one person!

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    Asked on March 15, 2017 at 06:36 PM

    Hi there, 

    I recently created a termination form for Managers to fill in when they let staff go or they leave the company. There is a space in there for an email, more so for our records to send over T4's. It has just been brought to my attention that when the manager fills in the form and the email address that the person who is being terminated (their email address) is receiving a copy?! 

    We were completely unaware this was the case and have now had a bit of back lash from staff receiving their termination in this way. 

    For now I have removed the email line to prevent this from happening but can you please let me know how I can prevent this from happening as I still need to have a copy of their email in the last termination so we can have an email to send their tax forms at the end of the year. 

    Your prompt response would be greatly appreciated! 


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    Answered on March 15, 2017 at 11:11 PM

    I checked your form (https://www.jotform.com/melwhits/departed-terminatedstaff) and I noticed that you have added an Autoresponder email on the form. If the manager fills the email field on your form, the email address that was entered will receive a copy of the submission. 

    To prevent this, you need to remove the Autoresponder Email. Then, you can now add the email field on your form back so that you can still receive the email address of the staff without them receiving the submission of the Manager.