- simplygodAsked on March 15, 2017 at 10:27 PM
I have added a Paypal field to my form, but it doesn't show up on my form, and when I submit the form, it doesn't go to Paypal for payment.
Thanks for your help.
- JotForm DeveloperomurAnswered on March 16, 2017 at 12:24 AM
Your form does not have a payment element. Please add a payment element like PayPal to your form.
This should solve your problem.
- simplygodAnswered on March 16, 2017 at 01:58 AM
Sorry, I must have deleted it in my testing. I have re-added it, and it's still not working.
See the attached pic that shows the Paypal field is there in the form builder.
- IanAnswered on March 16, 2017 at 04:15 AM
I could not replicate the issue at my end.
This is the screencast of test submission on a cloned form
Let us know if you are still facing the issue or If I failed to notice something during the test submission