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    Paypal Field not showing

    Asked by simplygod on March 15, 2017 at 10:27 PM


    I have added a Paypal field to my form, but it doesn't show up on my form, and when I submit the form, it doesn't go to Paypal for payment.


    Thanks for your help.


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    JotForm Developer

    Answered by omur on March 16, 2017 at 12:24 AM

    Hello simplygod,

    Your form does not have a payment element. Please add a payment element like PayPal to your form.

    This should solve your problem.


    Thank you

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    Answered by simplygod on March 16, 2017 at 01:58 AM


    Sorry, I must have deleted it in my testing. I have re-added it, and it's still not working.

    See the attached pic that shows the Paypal field is there in the form builder.


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    Answered by Ian on March 16, 2017 at 04:15 AM

    I could not replicate the issue at my end.

    This is the screencast of test submission on a cloned form

    Let us know if you are still facing the issue or If I failed to notice something during the test submission