Paypal Field not showing

  • Profile Image
    simplygod
    Asked on March 15, 2017 at 10:27 PM

    Hi,

    I have added a Paypal field to my form, but it doesn't show up on my form, and when I submit the form, it doesn't go to Paypal for payment.

    https://form.jotform.co/70737068725867

    Thanks for your help.

    Ian

  • Profile Image
    omur
    Answered on March 16, 2017 at 12:24 AM

    Hello simplygod,

    Your form does not have a payment element. Please add a payment element like PayPal to your form.

    This should solve your problem.

     

    Thank you

  • Profile Image
    simplygod
    Answered on March 16, 2017 at 01:58 AM

    Thanks,

    Sorry, I must have deleted it in my testing. I have re-added it, and it's still not working.

    See the attached pic that shows the Paypal field is there in the form builder.

     

  • Profile Image
    Ian
    Answered on March 16, 2017 at 04:15 AM

    I could not replicate the issue at my end.

    This is the screencast of test submission on a cloned form

    Let us know if you are still facing the issue or If I failed to notice something during the test submission