What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password reset email not sending

    Asked by charlie  on March 16, 2017 at 10:20 AM

    i was removed from the bounce list yesterday and i was told that a password reset email was sent but I never received it. please resend. 

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    JotForm Support

    Answered by John_Benson on March 16, 2017 at 12:47 PM

    This is a duplicate thread. Please reply in this thread to avoid confusion and we can properly assist you: https://www.jotform.com/answers/1092442

    Upon checking your mail logs, I can see that the password email was sent successfully. 

    Thank you.