Error when trying to access the Jotform

  • RooftopFilms
    Asked on March 16, 2017 at 11:40 AM

    Hi, 

     

    I sent a jotform link in an email to a few people for them to fill out and when they click on it, it is saying that the site cannot be reached. However, the jotform is enabled and live. I was wondering if you could help me out with this? 

  • Aurora JotForm Support
    Replied on March 16, 2017 at 1:57 PM

    Hello,

    I have tested your form, filled out with fake information but I was not able to reproduce any inconvenience, there are probably internet connection issues while displaying form, my test was successfully submitted:

    Error when trying to access the Jotform Image 1 Screenshot 20

    If you have additional questions, please let us know.

    Best Regards.