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    Widgets added via v3 editor causing layout issues

    Asked by seacoursescruises on March 16, 2017 at 01:19 PM

    Hello, 

    Out of the blue it seems the submit button at the bottom of many of my 40 forms has been mysteriously removed? I cannot seem to add back. Please help! 

    Page URL:
    https://form.jotform.com/seacoursescruises/170924JapaneseExplorer

    Screenshot
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    JotForm Support

    Answered by david on March 16, 2017 at 03:37 PM

    This seems to be due to the form separators widgets.  Updating any recently added widgets should resolve the issue. 

    Unfortunately, it looks like this needs to be done for each widget.

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    Answered by seacoursescruises on March 16, 2017 at 04:07 PM

    So you're saying the form separators widget is creating problem? There's dozens of separators on each form... you're saying I need to "update" them all? Why am I updating? If its a system update why is this not automatic? This has created so many problems for us 

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    JotForm Support

    Answered by david on March 16, 2017 at 06:03 PM

    This should have only affected forms that had those widgets added on March 13th. There was a bug with the V3 form builder on that date that caused several widgets not to function correctly.

    I checked your forms and it looks like most have already been updated.  If you still need your form updated, we can forward this to our developers to see if they can do so.