What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email alerts not working

    Asked by mobilephonerepairs on March 16, 2017 at 05:30 PM

    The forms seem to be working, but whenever someone submits the form, it doesn't email it to my email account. It use to, but not anymore. I checked to see if I was on the bounce list and it says no. 

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    JotForm Support

    Answered by Ian on March 16, 2017 at 08:51 PM

    We are experiencing a problem with our email servers. So Email Notifications and autoresponders are queued and they should arrive to your inbox delayed, in the next hours. Our DevOps are working in a solution to fix the issue. We are truly sorry for the inconveniences caused to you and recommend to check the Submissions Page for new submissions, while this is being fixed.