What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I receive a strange email of you !!!?

    Asked by lebresne on June 24, 2012 at 03:47 PM

    TXT of your email :


    Dear JotForm User,

    We would like to inform you that your JotForm account has already reached 20 submissions per month this month. Guest accounts are limited to 20 submissions per month. Your forms will be automatically disabled once you reach your allocated quota.

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/      "

    I m surprise by this email.

    on your site ,  use is free for 100 form per month

    this email say is that 20 form

    please respond to me for  this fail !!


    bruno lebresne

  • Profile Image

    Answered by gori-mathew on June 24, 2012 at 04:19 PM


    The 20 limit is applicable to guests account which is what you have now, you can register for a free account so that you get 100 submission quota per month.  To create a free account such that you enjoy more form submission, you will see something like this on the left side when you go to My Forms page:


    Note: Make sure to use the email address that you have used in your form so that the form you have created will be merged to your new free account.

    Please let us know if you have any other concerns.