What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I unblock my email address?

    Asked by leleybean on June 25, 2012 at 01:27 AM

    I want an email notification everytime someone sends a form but it says that my email is blocked. How do I unblock? Thanks

    Page URL:
    http://www.jionggelato.com/order-now

  • Profile Image

    Answered by ItalyTech on June 25, 2012 at 03:13 AM

    Hi, your email address: orders@jionggelato.com is in our bounce list.

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces.

     

    However I've removed it from our bounce list. Please double check your email address and eventually change it from your email notification.

     

    Thanks.

    Alessandro