What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I enable a field on a jot form

    Asked by nsaracini on March 17, 2017 at 04:32 PM

    A form that we have had created for years is suddenly making a date field disabled, and therefore it is not showing up when the email gets generated. How do i enable a field.

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    JotForm Support

    Answered by Mike on March 17, 2017 at 08:21 PM

    Thank you for contacting us.

    Please provide us with a link to the form in question, so we will be able to check this out for you.

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    Answered by nsaracini on March 23, 2017 at 12:36 PM

    https://www.jotform.com//?formID=33026144179956

     

    It is the vacation start date field that is disabled.

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    JotForm Support

    Answered by BDAVID on March 23, 2017 at 03:13 PM

    I have cloned your form, and the unique name of that date field called "Vacation Start Date" is the following "vacationstartDISABLEDDISABLEDDISABLED", please change it to "vacationstart", example:

    Then delete your notification, and create it again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    All form fields should be properly updated in the new notification. Let us know if you need more help.