Why my account is suspended?

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    Asked on March 17, 2017 at 11:17 PM

    Hi, I created a form for an educational non profit and keep getting a form disabled error. Am I doing something wrong?

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    Answered on March 18, 2017 at 09:23 AM

    Your account was suspended because you were collecting credit card information which is against our Terms of Use.

    In this form http://www.jotform.co/form/32834947250862 these fields:

    I removed all those fields from your form, please avoid putting them back or your account will be suspended permanently.

    For collecting payment information please use one of our Payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Thank you!

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    Answered on March 18, 2017 at 01:58 PM

    i'm sorry, totally my error! The new form def uses your payment integrations. Thank! D