I try to insert my share form link in Word but it's not working.

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    Asked on March 18, 2017 at 03:18 PM

    This is the error I receive: Unable to open <URL>. Cannot locate the Internet server or proxy server.

    Is there anything limiting me from using the link within word?

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    Answered on March 19, 2017 at 02:38 AM

    The direct link to the form seems to be working fine. It seems that the custom URL is not correct for the form. As I check your Jotform, the custom URL generated in the publish wizard is displayed as below:


    Please try changing the URL in your document and it should be working fine.