What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms disappeared - shared forms

    Asked by aurorafieldhockey on March 19, 2017 at 07:52 PM

    I was just editing my forms, and now I can't see any of them when clicking my forms. I've logged out and in, but can't see anything. Please assist.

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    JotForm Support Manager

    Answered by Jeanette on March 19, 2017 at 09:29 PM

    Where these forms shared with you from another account? If so, this is related to a glitch in the system, sub users are not able to see shared forms from master accounts, please accept our apologies for the issue, it should be resolved ASAP.