What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of my forms are displaying under My Forms. Can you please help?

    Asked by TenishaG on March 19, 2017 at 08:17 PM
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    JotForm Support Manager

    Answered by Jeanette on March 19, 2017 at 09:35 PM

    Where these forms shared with you from another account? If so, this is related to a glitch in the system, sub users are not able to see shared forms from master accounts, please accept our apologies for the issue, it should be resolved ASAP.

    Otherwise let us know if the forms were located in your account itself

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    JotForm Support

    Answered by Scott on March 20, 2017 at 07:57 AM

    Hey Tenisha,

    Shared forms should be working as intended now. Sorry for the inconvenience that was caused.

    Let us know if you ever need anything else,

    Cheers!