What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have shared forms with a user and tonight she isn't seeing the forms I've shared with her

    Asked by laughlin86 on March 19, 2017 at 09:10 PM

    my user terriboyer123@gmail.com, when logged in can't see the forms I've shared with her.  This is the first time she's having this issue.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 19, 2017 at 09:43 PM

    There is a bug currently affecting shared forms with sub-users, we have informed about it to our developers. We thank you for your patience.

  • Profile Image

    Answered by BioSpineForms on March 31, 2017 at 10:46 AM

    Any update on this?  I'm having the same issue.
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 31, 2017 at 01:12 PM

    @BioSpineForms, there isn't any updates yet. I have moved your inquiry to the following thread: https://www.jotform.com/answers/1108090, in order to submit a report ticket on your behalf to our developers.