What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to login

    Asked by Quentin Adams  on March 19, 2017 at 09:56 PM

    I have deleted / disabled forms in order to create a new one - since I needed one rather quickly, but I was not able o view the new form (error message said it was disabled?), and now it says my account is autosuspended.  Please advise.

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    JotForm Support

    Answered by John_Benson on March 20, 2017 at 02:03 AM

    Our anti-phishing detector tool automatically suspend your account. I checked your form and I didn't see any phishing fields that violates our terms of use

    Sorry for the inconvenience. I have now activated your account back in good status so you can use and manage your forms properly.

    Hope that helps. Thank you.