What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We find that there is duplicate records created in jotform for every front-end submission.

    Asked by helenaho on March 20, 2017 at 06:24 AM
    we find that there is duplicate records created in jotform for every front-end submission.
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    JotForm Support

    Answered by ashwin_d on March 20, 2017 at 06:37 AM

    Hello helenaho,

    I'm sorry for the trouble caused to you. 

    Have you deleted the submissions already? I did check your form's submission page and it does not have any submissions. Please check the screenshot below:

     

    Please let us know if the issue is with some other form and we will take a look.

    We will wait for your response.

    Thank you!