- jotkath8Asked on June 25, 2012 at 03:30 PM
We changed some details in our form. Early registrations could submit their information and have several pay options that were not part of the form like mailing in a check.
As of April 15th we made payments mandatory as registration deadline gets closer and it is working well.
But I have to make some corrections/additions from early registrations - but don't want to pay again. As an administrator can I override the pay option?
- JotForm SupportMike_TAnswered on June 25, 2012 at 06:57 PM
Thank you for contacting us.
You can submit your form, and simply close the PayPal Payment Page. In this case submission will be forwarded to Incomplete Payments folder.
Then, you will be able to complete this submission manually (without payment).
However, by doing this you will get the Payment Information displayed in your My products field.
If you want to have blank My Products field we can try to find some work around based on modified form source code.
Please let us know if you need any further assistance on this.
- JotForm SupportMike_TAnswered on June 25, 2012 at 06:58 PM
Note: You can also Edit your old submissions from Submissions page. You will not be redirected to PayPal on submission edit.