Data not syncing to spreadsheet after editing the submission

  • jinnie3009
    Asked on March 20, 2017 at 8:09 AM

    I have the same problem with my form and the data is unable to sync to spreadsheet after editing the submission in form.

    http://www.jotform.me/form/50688496585475

    Page URL: http://www.jotform.me/form/50688496585475
  • Kiran Support Team Lead
    Replied on March 20, 2017 at 10:21 AM

    I have tested editing a submission in one of my forms and see that the Google spreadsheet is being updated with the edited submission and new submissions as well without any issue. Could you try removing the integration and then re-integrate spreadsheets to see if that works? 

    Let us know if the issue still persists after reintegrating the spreadsheet. We will be happy to take a look again. 

  • jinnie3009
    Replied on March 23, 2017 at 10:14 AM

    I found the that ";" was replaced by "'," in the spreadsheet, which causes error in Excel algorithm and syncing data from form to sheet

    How to correct this mistake?

     

    Data not syncing to spreadsheet after editing the submission Image 1 Screenshot 20

  • Kiran Support Team Lead
    Replied on March 23, 2017 at 1:04 PM

    I have tried integrating with a test form and see that the submission IDs are displaying with commas in the formula. Did you try reintegrating the Google Spreadsheet with the form?

    Let us know if that helps. We will be happy to take a look again.