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    My youtube widget is not displaying the video on my form when I view it on my mobile device

    Asked by Tnreed1985 on March 20, 2017 at 08:38 AM

    When I attempt to send my form via a mobile device the video is not showing up. However when I edit the form the youtube video shows fine. It also, displays correctly when view on the computer. I'm not sure why it is not displaying on my mobile device as I did not have issues with this before. I have 22 forms and it appears to be an issue with all of them. Even though they do not share the same URL for the youtube widget.

    Thank you

    Page URL:
    https://form.jotform.us/70165677784166

    Screenshot
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    JotForm Support

    Answered by david on March 20, 2017 at 01:14 PM

    I checked your form on IOS and Android, the Youtube video showed properly in both:

    If it is still not showing on your end, let us know what device/browser you are using and we will have another look.